During periods of high demand, delivery times may be longer than usual.
Made-to-order products generally have longer delivery times. Please note that the delivery times displayed on our website are estimated and based on information provided by our suppliers. As such, they may change without prior notice.
Custom-made products are manufactured specifically to your order and specifications (for example, a selected upholstery fabric, stone, finish or custom dimensions). Our suppliers can only provide an estimated production and delivery schedule once your order has been received and confirmed by the factory.
Delivery times may vary throughout the year and between different products and collections. Production schedules are often affected during peak seasons, and factory closures during summer holidays, Christmas and other public holidays may result in longer lead times.
As production and international shipping are handled by third-party manufacturers and logistics providers, we are unable to guarantee exact delivery dates. Delays in production or transportation do not entitle the customer to cancel the order or claim compensation, unless otherwise required by applicable law.
Once your order has been confirmed by the manufacturer, we will provide you with an estimated delivery timeframe. Please note that this estimate may change during production.
We reserve the right for delays caused by manufacturers, shipping companies, customs clearance or other circumstances beyond our reasonable control. However, we always strive to deliver your order within the estimated timeframe whenever possible.
Available shipping methods depend on the size of your order and the delivery destination.
Large furniture pieces are typically shipped on pallets via our selected freight partners.
Standard delivery includes curbside delivery.
For international orders, shipping times may vary depending on destination, customs clearance and local transport conditions.